/Terms & Conditions
Terms & Conditions2018-11-03T20:27:17+00:00
  • Event spaces are subject to availability. We urge you to book in advance to avoid disappointment. Players are requested to arrive at least ten minutes before their notified start time. Players arriving after their start time may be refused entry without refund.

  • Prices & times may change without notice. Weekend/peak rates apply on public holidays.

  • Failure to follow the safety rules set out in your induction will result in removal without refund. VRX Lounge reserves the right to refuse anyone to use the equipment without reason.

  • Players must wear sensible footwear and shirt/t-shirt.

  • Whilst every effort is taken to ensure customer safety and security, all persons using the VR equipment do so at their own risk. Virtual Reality can require physical activity and as such there are inherent risks always associated with physical activity and having fun together. These include being exposed to moderate physical activity, tripping and falling. VRX Lounge has taken every reasonable step to control these risks through design, maintenance and operation of the facility but due to the nature of the game and any the nature of physical activity it is impossible to eliminate such risks completely. As such players and/or parents/guardians must recognise and accept this risk.

  • Although there is no known risk posed by the VR equipment, due to the nature of some of the games, the physical activity involved, we recommend that VR is not suitable for players who are pregnant.

  • The management can accept no responsibility for any loss or damage suffered by visitors whilst on the VRX Lounge premises.

  • VRX Lounge is a mobile venue and uses whilst visiting different locations adheres to site Health and Safety regulations.

  • Prices are inclusive of VAT at the current rates unless stated otherwise.

  • Please note: Following the withdrawal of the cheque guarantee scheme, we do not accept cheques as payments.

  • Bookings are secured with a non-refundable deposit. Deposits are non-refundable but transferrable with more than 24 hours’ notice. Deposits paid will be deducted on the day of play. Deposits may be retained if number of players is less than number of places booked without giving 24 hours’ notice. Any pre-payment before the day of a booking is considered to be a deposit.

  • VIP VR cannot be used in conjunction with any other offer. At least 7 days’ notice is required to book a package. An attendant will remain with your group for the duration.

  • VRX Lounge cannot accept responsibility for loss or damage to personal property.

  • Personal data in the form of images of visitors to our site maybe taken on the day and used for promotion on Social Media we shall ask verbal consent before taking images.

  • All bookings made for our mobile division must be paid in full 7 days in advance.